“I had a shop do my first system, but I wanted more,” explained Vault Co-Founder Douglas Dustmann. His seemingly boundless enthusiasm for 12-volt started in the mid 1990’s, when he proceeded to upgrade his own stereo system. The workmanship impressed his fellow car club members, earning him the club’s “audio guy” moniker.
More than a dozen installs later, his talents were noticed by a shop owner at a local car show. The quality of his work was so impressive, he was hired as an installer. His genuine enthusiasm for the industry and comprehensive product knowledge were in high demand, earning Douglas several 12-volt positions over the next two decades as a shop Installer, Salesman and Manager.
After more than 20 years in and around the retail sales floor, he accepted a position in 2012 with Digital Designs (now DD Audio) in their Sales Department. His deep understanding of the industry and consumer behavior allowed him to contribute both to the Sales and Product Planning departments, suggesting features he knew dealers, installers and customers would all appreciate.
Douglas applies that same “shop-first” mentality to everything he does. “It’s not just a job to me. I want to talk about cars. I want to talk audio, and I want my shops to get the answers they need when they need them. I don’t want them to wait for “normal” business hours.”
Day or night. Weekdays or weekends, Douglas wants to talk audio. He wants to hear his phone ring – and his customers love him for it.